Streamlining Patient Registration and Appointments for South Dakota WIC - Desol Int

Streamlining Patient Registration and Appointments for South Dakota WIC

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Client Overview

South Dakota Women, Infants, and Children (WIC) is a public health program offering nutritional support,
education, and healthcare resources to eligible women and families across the state.

❌ Challenge

South Dakota WIC operates over 35 agency locations under 6 regional branches. They needed a streamlined way for users to:

  • πŸ“ Find the nearest WIC agencies based on their current location or ZIP code.
  • 🧭 Choose the most convenient location.
  • πŸ“ Be redirected to the main application form with their selected location pre-filled or highlighted.
  • πŸ’» Keep everything within their WordPress + Elementor setup for easy management and updates.

πŸ’‘ Solution

Desol Int. built a custom, user-friendly solution within the existing WordPress and Elementor framework:

πŸ“ Custom Location Entry Form

Users enter their ZIP code or address directly into the form.

πŸ“ Displays Top 3 Nearest Agencies

Using geolocation logic, the tool calculates and displays the three closest WIC agency locations.

➑️ Location-Based Redirection

Upon selecting one of the displayed agencies, users are redirected to the main application form,
with the selected location carried over for a personalized experience.

πŸ› οΈ Implementation Details

  • βœ… WordPress + Elementor Friendly: Built fully within the client’s existing tech stack for easy management.
  • βœ… Custom Geolocation Logic: Matches user-provided address/ZIP to nearby agencies.
  • βœ… Streamlined Redirection Flow: Smooth transition from selection to application form.
  • βœ… Mobile-Responsive Design: Works seamlessly on both desktop and mobile devices.

πŸ“Š Results

  • πŸš€ Improved Accessibility: Users can easily find and choose the most relevant agency location.
  • πŸ” Faster Application Flow: Location selection reduces confusion and streamlines form submissions.
  • 😊 Enhanced User Experience: A clear, intuitive process has increased engagement and satisfaction.

βœ… Conclusion

Desol Int. partnered with South Dakota WIC to create a location-aware experience that connects users with their nearest agency
and simplifies the application process. By integrating a custom geolocation tool into WordPress and Elementor, we delivered a clean,
accessible solution that supports WIC’s mission to provide timely and efficient support across South Dakota.

Tools & Technologies

  • WordPress

  • Gravity Forms

  • JavaScript

  • PHP

  • jQuery

  • Google Map Integration

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