Custom Quote Request System for Electrical Supplies - Desol Int

Custom Quote Request System for Electrical Supplies

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Overview

Lehmann Electrical Supplies didn’t want to list 30,000+ products online. Instead, they needed a simple way for customers to tell them what items they need and a clean workflow for their sales reps to prepare quotes.

Desol Int built a custom quoting system inside WooCommerce that makes the whole process fast, organized, and easy to use.

What We Delivered

1. Easy Category Based Item Entry

Customers see four categories: Switch Gear, Lighting, Devices, Wire. Under each one, they can:

  • An improved “Add to Quote” button that saves data without redirection

2. Quote Summary Page

Before submitting, users can:

  • Review all items grouped by category
  • Edit or delete entries
  • An expandable text box where customers can list item names, quantities, and brands

Helps avoid mistakes and makes quotes clear.

3. Simple Final Submission

We added:

  • Edit or correct entries
  • Delete and re-enter a category list if needed
  • Click “Preview Quote” for a PDF-like view and submit

Make the final step straightforward.

4. Automated Sales Rep Workflow

The system assigns each customer a dedicated sales rep. Reps can:

  • Add prices and fees
  • Edit items
  • Send the final quote back to the customer

Everything stays neatly organized in WooCommerce.

5. Quote Approval → Checkout

When customers approve the quote:

  • It becomes a WooCommerce order
  • Checkout is easy—only address + payment
  • Stripe/WooPayments handle payments
  • Admin add credit card fees

Results

  • Faster quote submissions
  • Organized, clear requests for sales reps
  • More accurate pricing
  • Smooth checkout after approval
  • Better customer experience overall

Conclusion

We turned a standard WooCommerce site into a complete quote management system perfect for businesses with large or specialized inventories. It helps collect requests, speed up quoting, and keep communication clear from start to finish.

If you need a custom quoting system for your business, this approach can be tailored to any industry.

Tools & Technologies

  • WordPress
  • PHP
  • APIs
  • Javascript
  • Woocommerce
  • YITH Request a Quote for WooCommerce
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